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MSP vs in-house IT.
A clear side-by-side for owners deciding whether to hire or partner — without the sales spin.
Most growing companies hit the same fork: hire a generalist IT person, or partner with a managed service provider. Here is how the models actually differ on cost, coverage, and risk.
| Factor | Managed MSP (AventixIT) | In-House IT hire |
|---|---|---|
| Monthly cost (typical 25–50 seats) | Predictable flat fee covering helpdesk, monitoring, security baselines | Salary + benefits + tools + training; often 1.5–2× sticker salary |
| After-hours / vacation coverage | Team coverage with SLA | Single point of failure when they are out |
| Security depth (MFA, Intune, Defender) | Specialists across identity, endpoint, cloud | Depends on one person’s skill stack |
| Documentation & handoff | Written into the engagement | Often tribal knowledge |
| Speed to stand up | 1–2 weeks typical onboard | 3–6+ months to hire and ramp |
| Best when… | You need breadth, SLAs, and predictable spend | You need a full-time internal owner embedded in ops |
The honest takeaway
If you need one person who lives inside your company culture every day, hire. If you need reliable coverage, security depth, and a budget you can forecast, managed IT usually wins — and co-managed can bridge both.
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